Privacy policies
Last update 07-May-2024
Effective date 07-May-2024
This Privacy Policy describes the policies of St-Bernard Academy, email: info@academiesb.com, phone:1-866-691-0911, on the collection, use and disclosure of your information that we collect when you use our website ( https://academiesb.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?
We collect personal information when you register on our website, place an order or subscribe to our newsletter. During these processes, you may be asked to provide information such as your name, e-mail address, postal address, telephone number or credit card details. It is important to note that the provision of this information is voluntary, but necessary to complete an order or to register on our platform. It is also possible to browse our site anonymously, without disclosing any personal information.
PAYMENT INFORMATION
We do not hold any information relating to payments made on our platform. All data relating to financial transactions, including credit card details, are managed securely by our payment partner, a trusted service provider specializing in the processing of online transactions. This is to ensure the security and confidentiality of our customers' financial information. Our partnership with an external payment service not only enables us to meet the industry's most stringent security standards, but also underlines our commitment to protecting our users' personal data. As a result, payment information is handled transparently and securely, reinforcing the trust our customers place in our platform. Should you have any specific questions or concerns regarding payment information, we encourage our users to contact our dedicated helpdesk directly.
WHY DO WE USE YOUR INFORMATION?
We use the information we collect from you for the specific purpose of facilitating and processing transactions associated with your purchases of products or services on our platform. We would like to emphasize that your information, whether public or private, will under no circumstances be sold, exchanged, transferred or transmitted to a third party without your explicit consent, except for the express purpose of providing the requested product or service.
In addition, the e-mail address you provide during the ordering process may be used to send you information and updates relevant to your order. This includes receiving periodic information from our Academy, as well as news, information on related products or services, etc.
It is important to note that if at any time you wish to unsubscribe and no longer receive emails from us, detailed unsubscribe instructions are provided at the bottom of every email you receive, ensuring complete control over the receipt of communications. This measure is designed to respect your electronic communication preference and ensure a personalized and transparent user experience.
HOW DO WE PROTECT YOUR INFORMATION?
Our commitment to the security of your personal information is demonstrated by the rigorous measures we put in place during the ordering process and data management. A secure server is the first line of defense. When you register, the information you provide is encrypted and stored in our secure database. Access to this information is strictly limited to authorized persons within the Academy.
Every member of our Academy with access to this data is bound by strict confidentiality obligations. This ensures that only authorized persons can consult, process or handle this sensitive information. This approach reinforces our commitment to the security and confidentiality of our customers' data, helping to build lasting trust in our services.
DO WE USE COOKIES?
Cookies are small files transferred to your computer's hard drive by a site or its service provider, with your consent, via your Web browser. These files enable the site or service provider's systems to recognize your browser and to collect and store specific information.
Our use of cookies aims to improve your experience on our site. They are essential for storing and processing the items in your shopping cart, thus facilitating the ordering process. We also use cookies to collect aggregate data on site traffic and interactions. This analysis enables us to optimize our services and provide improved tools, contributing to a smoother, more personalized browsing experience.
As part of our continuous improvement process, we may use third-party service providers to better understand our site visitors. It is crucial to stress that these suppliers are not authorized to use the information collected on our behalf for any purpose other than those specifically related to improving our business. This approach guarantees the confidentiality of your data while enabling us to constantly optimize our service offering.
DO WE DISCLOSE INFORMATION TO THIRD PARTIES?
We would like to emphasize our commitment to protecting your personally identifiable information. Under no circumstances do we sell, trade, or otherwise transfer this information to third parties, except in specific circumstances where trusted third parties are involved in operating our Web site, managing our business, or providing services to you. In such cases, these parties are contractually bound to maintain the absolute confidentiality of your information.
It is important to note that, in addition to these trusted partners, we may disclose your personal information in strict compliance with applicable laws. Such disclosure may be necessary to comply with applicable legal requirements, enforce our site policies, or protect our rights, property, or the safety of others. Our commitment to the confidentiality of your data remains a priority, and such disclosures are made in a manner that is appropriate and complies with ethical and legal standards.
COMPLIANCE WITH THE ONLINE PRIVACY PROTECTION ACT
Your privacy is of paramount importance to us, which is why we have taken rigorous measures to ensure our compliance with online privacy legislation. In strict compliance with this legislation, we undertake not to disclose your personal information to third parties without first obtaining your explicit consent.
We also make it easy for users of our website to manage their personal information. At any time, each user has the option of updating certain information by logging into their account area and accessing the page dedicated to modifying information, entitled "Modify my information". This approach is designed to give our users total control over their data, and to guarantee total transparency in the management of their personal information on our platform.
COMPLIANCE WITH THE ONLINE PRIVACY LAW FOR CHILDREN
Our commitment to children's privacy is in full compliance with the requirements of the Online Privacy Protection Act for persons under the age of 13. In this respect, we do not collect information from anyone under the age of 13. It is important to note that our website, products and services are explicitly designed and intended for use by individuals aged 13 or over. This is to ensure a responsible and legally compliant approach to children's privacy, affirming our commitment to the safe and ethical use of our platforms and services.
TERMS AND CONDITIONS
We strongly encourage you to consult our Terms and Conditions section, where the terms of use of our website are explicitly defined. This section contains detailed guidelines, exclusions and limitations of liability governing all interactions on our online platform. By taking the time to familiarize yourself with these terms, you ensure a thorough understanding of the rules and mutual commitments that underlie the use of our site. Your continued access and use of our services is deemed acceptance of these terms, reinforcing the transparency and fairness of our relationship with our users.
YOUR CONSENT
By accessing and using our website, you expressly consent to our Privacy Policy. This consent implies your acceptance of the principles, practices and protocols set forth in our Privacy Policy, which govern the collection, use and protection of your personal information on our platform. We encourage you to review this policy to ensure that you have a complete and informed understanding of the mutual commitments that guide our privacy relationship. By continuing to use our services, you confirm your adherence to these guidelines, demonstrating our commitment to transparency and respect for your privacy.
YOUR RIGHTS
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@academiesb.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
RETENTION OF YOUR INFORMATIONS
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
LAW 25
We are deeply committed to respecting and being in full compliance with the "Loi sur la protection des renseignements personnels dans le secteur privé". This legislation forms the basis of our personal data management practices, defining the high standards we apply in the collection, use and protection of our users' personal information. Our commitment to privacy goes beyond legal requirements, with robust policies and procedures in place to ensure the security and integrity of the personal information we process. We inform our users transparently about how their data is used, and ensure that we obtain their informed consent before any information is collected. Our team is constantly vigilant to ensure that all data management practices are in line with the principles of this law, reflecting our commitment to protecting the privacy of our users.
CHANGES TO OUR PRIVACY POLICY
As part of our commitment to transparency and open communication, any decision to change our privacy policy will be carefully communicated to users. These changes will be recorded and highlighted on this dedicated privacy policy page. We are committed to clearly informing our users of updates to the policy, highlighting significant changes and specifying the precise date of the last modification. This approach is designed to ensure that our users are always informed and aware of our privacy position, thereby reinforcing trust in our data management practices. We encourage users to consult this page regularly to stay informed of any changes to our privacy policy.
If you have any further questions about this privacy policy, please send them to info@academiesb.com.
Version 2024.01.12.08.32